Privacy Policy

Last updated: 23 June 2026

Information we collect

When you submit a contact form, Brand Health Check, quote request, or support request, CtrlBox may collect your name, phone number, email address, business name, service interest, message, IP address, browser information, and related communication details.

When you buy a digital product, ebook, mini-course, template, or paid resource through CtrlBox, we may collect order details such as customer name, email, phone, product name, amount, payment status, Razorpay order ID, Razorpay payment ID, receipt number, and private delivery token details.

Payment data

Payments are processed through Razorpay. CtrlBox does not store card numbers, UPI PINs, net banking passwords, CVV, or full payment instrument details on this website. Razorpay may collect and process payment information as required to complete the transaction.

How we use it

We use the information to respond to inquiries, deliver paid digital products, send receipts and delivery links, provide support, maintain order records, improve services, prevent misuse, and comply with applicable legal, tax, accounting, and payment gateway requirements.

Sharing

We do not sell personal information. We may share limited information with payment processors, hosting providers, email providers, support tools, professional advisors, or authorities when required for payment processing, service delivery, security, legal compliance, or dispute handling.

Data retention

Inquiry, order, receipt, and support records may be retained for business, accounting, legal, and security purposes. If you want to request correction or deletion of eligible personal information, contact us using the details below.

Contact

For privacy requests, contact connect@ctrlbox.co.in or call +91 91483 91386.